Q. What is the payment procedure?
Buyer selects the wanted items on this site by clicking on "Add to Chart" button. When finished, he/she clicks on "Check Out" button right below the item`s list and is beeing transfered to PayPal site. On PayPal site it`s neсessary to click on "PayPal Ckeck out" button to actually start the payment procedure. When finished, a confirmation e-mail is sent to the buyer`s e-mail address from PayPal. From that moment within 72 hours the seller prepairs the files and sends e-mail to buyer with valid web-link for downloading the ordered items. That link is garanteed to be alive for at least 7 days. If any failure in the procedure happens, then send e-mail to seller, describing the problem.
Q. Can I pay with credit card instead of PayPal?
The short answer is Yes, you can.
The payment is still fulfilled by PayPal web-site where for this purpose you should click the alternative grey button "Check Out." The common procedure for payment with credit card then starts.
Q. How long should I wait for seller`s first response before contacting him by e-mail?
In most cases the seller sends the web-link for downloading the ordered items within 24 hours from the moment of payment. In some rare cases the link is prepared within 72 hours (this usually happens when payment is done on weekends ог holidays).
Q. What is the seller`s support e-mail?
The only legal e-mail address for buyer`s requests and problems is firstname.lastname@example.org.